I had this villa listed with another agent for 4 months, with not only no sales, but not a great deal of feedback. As I’m located in south west Sydney, I found that lack of communication and half truths to be extremely frustrating and decided to try your agency once the contract had expired. I spoke with Warren and was impressed with his emphasis on customer service and what he could do to sell my little villa. At all times Warren kept me informed of any progress, both good and not so good. He overcame all obstacles to sell this villa. They also had at times a very frustrated vendor on the phone, but not once did Warren loose his sense of humour and understanding of my situation. I never had the impression that anything was too much trouble.